Currently we only sell our watches online.
We also sell our watches on Amazon.
We do not offer repair for user damage or other services on our watches. For those types of enquiries, please visit your local watch jeweller.
Please note that damage due to defects in manufacturing, material or workmanship will be covered under warranty if registered. Visit our warranty page for more information.
*IMPORTANT: Any unauthorized work done to your watch may void your warranty. Please keep this in mind before having your watch serviced. George Etherington holds the right to determine whether or not the warranty shall be void.
All of our watches feature automatic movement that uses the energy generated by the natural movements of your wrist to wind the mainspring. No batteries required!
Case & Buckle: Stainless Steel
Strap: Genuine Leather
Glass: Hardened Mineral Crystal
Our watches feature 3ATM Water Resistance that can handle rain and splashes but we do not recommend fully submerging them underwater or wearing them in the shower.
Please note that water damage will be considered damage caused by user and will not be covered under warranty.
Free shipping on all orders!
Yes we do! Please note that taxes and shipping times will vary depending on your location.
Your order will ship within 48 hours of being placed. Shipping times are usually between 3-4 business days.
Yes, tracking information will be available for all orders and will be sent via email when your order has shipped.
If there are any issues with tracking your order or you do not see a tracking number available please contact us for further assistance.
Please wait the maximum suggested shipping time for your order to arrive. If by then it still hasn't arrived please contact us.
Our watches will be shipped domestically from the UK, France, Germany, Spain or Italy, depending on your location.
Not at the moment. We currently offer domestic shipping to the UK, France, Germany, Spain and Italy.
We accept all credit and debit cards from VISA, Mastercard and American Express.
We also accept PayPal and orders through Amazon.
Yes, all of our prices include taxes. There will be no additional charges at checkout.
If you've made a mistake filling out your order it's important that you let us know as soon as possible.
If this happens, please contact us with your order number and information and we'll do our best to cancel or change your order on time.
Please note that if we are unable to change your order before it ships, returns and replacements will be accepted at the cost of the customer.
Please contact us as soon as possible.
No. There is no order requirement on the amount of products ordered or the price of your purchase.
Please refresh the page and wait several minutes before trying again. If you're still unable to complete your order, please contact us for assistance.
Please make sure that you are entering the code correctly and that the promotion for your discount code hasn't expired. If it has expired, you will be unable to use the code.
If the code you are trying to use has not expired and is being entered correctly but is still not working, please contact us for further assistance. If your code has become expired by the time you hear back from us, we will provide you with a new code that you can use at checkout.
We're sorry if this has happened. It shouldn't happen, but if it does we will do our best to fix the problem. Please contact us for further assistance.
We will initiate your refund once we have received your watch and confirmed that it is yours.
We must have confirmation that the watch we have received is yours before we can initiate your refund.
If returning a watch for any reason, please contact our support so we can create a case and custom shipping label. This will help us identify which watch is yours and expedite the return process. Thank you.
Our return address is as follows:
IMEX 575-599 Maxted Road
Hemel Hempstead, UK
All of our watches include a free 5 year warranty that covers all manufacturing & part defects and errors.
Please visit our warranty page to learn more.
Please visit our warranty registration page to register your warranty.
Depending on the warranty duration you have selected, your warranty will last 2 or 5 full years from the date of purchase.
All manufacturing and material defects are covered. Damage caused by the user or natural wear will not be covered.
Please visit our warranty registration page for more details.
Our friendly customer service team is here to help! Ask us directly by visiting our contact page or by using the chat box in the lower right corner for fast, helpful assistance.